FAQ

Welcome to our FAQ section!

Here, you'll find answers to common questions about our digital reading journals.

Whether you need help downloading your journal, understanding our features, or have any other inquiries, we've got you covered.

If you don't find what you're looking for, feel free to contact us through email or our live chat. We're here to help!

How can I get in touch with support?

  • You can easily get in touch with us by sending an email to bookish.aura@gmail.com or by clicking on the live chat option located in the lower bottom corner of the page. We're here to assist with any questions or issues you might have!

What is your refund policy for digital products?

  • If you're not satisfied with your digital reading journal, we offer refunds within 30 days of purchase. Please contact us, and we'll make it right.

How do I download my digital reading journal?

  • After your purchase, you'll receive an email with a download link. Click the link to download your journal directly to your device and start exploring right away!

In what formats are the digital journals available?

  • Our digital journals are primarily available in PDF format, which is compatible with a wide range of devices and applications.

Can I share my digital reading journal with others?

  • Your digital reading journal is for personal use only. Sharing, distributing, or reselling the file is not allowed and infringes on copyright laws.

How long will I have access to my digital journal?

  • Once downloaded, your digital journal is yours forever. You can access it anytime on any device where it's saved.

What should I do if I have trouble with my digital journal?

  • You can easily get in touch with us by sending an email to bookish.aura@gmail.com or by clicking on the live chat option located in the lower bottom corner of the page. We're here to assist with any questions or issues you might have!

Can I cancel my order for a digital download?

  • Orders for digital downloads cannot be canceled once they have been processed. Please review your order carefully before purchasing.